Procedure for Lodging Complaints

Complaints can be made to the Chief Vigilance Officer either by post / courier or through email. Telephonic complaints should be followed by written confirmation. All complaints received through E-mail will be downloaded & printed and the printed copy of the complaint will be dealt with as per the complaint handling process.
Complaint can be lodged only against officials belonging to Kandla Port Trust including Offshore Oil Terminal(OOT), Vadinar,

While making complaints, please follow the below mentioned guidelines and act strictly according to the procedure.

  • CVO, KPT does not entertain anonymous / pseudonymous complaints.  So please give your full name and complete postal address.
  • Complaints must be brief and contain factual details, verifiable facts and related matters. They should not be vague or contain absurd allegations and sweeping statements since these are liable to be filed.
  • Please ensure that the complaint is addressed directly to:

A.K SHARMA
deputy Vigilance Officer
Kandla Port Trust.

  • The Complaint, which is registered (i.e. found fit for further action), will be acknowledged but it is not possible to keep the complainant up dated with the status of the case.  However, the Complaints are followed to their logical conclusion.
  • The Complainants are also advised not to continue corresponding on the same subject after receiving the acknowledgement.